Application Development

Applications Development Services

Applications Development for Meeting Business Challenges

KCS’s Applications Development Services include the following:

Application development services

• Custom Application Development
• Product Development
• Application Integration
• Application Modernization

Application Outsourcing Services

• Application Maintenance & Support: Implementation of an application maintenance and support function for an application software portfolio, leveraging KCS’s global delivery model to deliver services at committed levels
• Application Enhancements & Upgrade: Implementation of an application enhancement and upgrade function for particular client applications

Enterprise application environment services

• Development Service
• Maintenance and Support
• Migration
• Implementation

Building on more than 80 years of combined application services experience, KCS’s comprehensive approach emphasizes hand-in-hand collaboration with the client to design a successful operating model, implement that model with a smooth service transition, and then optimize for continued success.

KCS’s comprehensive suite of application services includes a full range of outsourcing delivery options, as well as consultative advisory services that assist clients in evaluating and optimizing their outsourcing implementations.

KCS’s application development services revolve around service-oriented architecture, including J2EE , .NET, and PHP as well as Client Server or Mainframe development, to create solutions that address your business needs and technical requirements. With expertise and resources in the primary development environments, KCS can build or modify your mission-critical applications to ensure reliable delivery of the services you need to compete in today’s marketplace.

With an emphasis on service-oriented architecture, KCS drives down the total cost of application development by employing reusable components. Whether you are deploying with J2EE , .NET, or PHP our focus on planning the interaction of rules, services and flows ensures that your application supports your long-term strategies.

For KCS, development is not about the short-term. We focus on the application lifecycle and build with an eye on your future needs. Well-planned, quality development can reduce future resource requirements for maintenance and support of an application and simplify configuration management and performance. Quality development not only reduces the total cost of ownership for an application, but is essential for integrating the new and emerging technologies necessary to remain competitive.

To ensure high-quality, high-performance applications, KCS offers software quality assurance and testing. Applying software quality assurance techniques early and often can eliminate errors before they become costly.

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Business Intelligence Services

Overview

Our innovative business intelligence services focus on helping clients collect and analyze external and internal data to generate value for their organization. KCS brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.

Our suite of information strategy, data warehousing, data mining and information analytics services measure, analyze and optimize business performance across the entire enterprise. Business intelligence can help organizations transform data into insight and achieve higher levels of performance by:

• Providing insights that can help pinpoint new revenue-generating opportunities and improve operational efficiencies and visibility across the organization.
• Optimizing the return on existing business and IT investments such as data management, data mining, customer intelligence, customer relationship management and enterprise resource planning technology.
• Achieving greater compliance with government and regulatory guidelines.
• Enabling faster problem-solving and decision making at the strategic, operational and tactical levels by internal and external users.

We deliver end-to-end solutions from leading software vendors, including Teradata, Oracle, Microsoft, Netezza, Informatica, Cognos (IBM), AbInitio, and Business Objects (SAP). KCS offers a comprehensive set of services designed to help clients measure, analyze and optimize business performance across the entire enterprise in order to improve decision making, regulatory compliance, financial management and customer service.

KCS Business Intelligence services include:

• Business Intelligence Review
• Custom Data Warehousing Services
• ERP Data Warehousing Services

Business Intelligence Review

With the Business Intelligence Review, KCS helps organizations assess their current Business Intelligence capabilities, identify value generating opportunities and develop a plan to address those opportunities quickly and economically.

The Business Intelligence Review is particularly beneficial for organizations that either lack a cohesive information management strategy or are frustrated by their inability to use information to drive better decision making.

Custom Data Warehousing Services

KCS draws on its extensive data mining and architecture experience, leading assets and extensive resources to help clients build comprehensive data models that support a variety of custom information delivery needs. Typically used to build non-enterprise resource planning (ERP) solutions, this service includes a suite of development methodologies and a delivery toolkit comprising estimating guidelines, frameworks and implementation guidelines for quick and cost effective implementations.

ERP Data Warehousing Services

KCS helps clients in all industries implement comprehensive data architectures to support enterprise resource planning (ERP) transactional systems.

The ERP Data Warehousing service helps organizations that have a large base of ERP transactional solutions, moderate data volumes and multiple information needs. As part of this service, KCS provides an enterprise-wide data governance plan, data architecture design and a technical architecture plan.

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Enterprise Content Management Services and Portals

The ability to access and share a wide variety of content is critically important to high performance. A successful portals and content management infrastructure dynamically aggregates content and applications to provide different types of users self-service access to the information they need.

Organizations need to govern, view, manage and store all types of data as a seamless whole. Our approach to information management therefore takes into consideration the need to manage not only structured but semi - and unstructured data for an enterprise-wide solution.

KCS helps companies reshape how people work and obtain value from content in all its forms and formats. Our enterprise content management services ranges from strategy to systems integration, helping organizations manage information of every kind. Our portal services lead to cost savings, better service and increased insight by making enterprise information and applications available in real time to employees and customers.

Enterprise Content Management Services

Efficiently manage content and media

Protect the value of your organization’s corporate information and commercial content and drive corporate and regulatory compliance with enterprise content management services (ECM). ECM provides a structured approach for efficiently managing the capture, storage, delivery and secure destruction of your organizational content and documents. With centralized administration of content located worldwide, KCS’s ECM services make your valuable content available immediately on demand to achieve your business objectives.

Cost-effective solutions

Secure content access, and monitor, track, and audit content changes and modifications. Our content management services provide your organization well-defined IT structures and work processes, and improve control over vital information and document-oriented processes. Expert consultants review your existing content system, assess the gaps and help design strategies for a content framework that best suits your business requirements. KCS’s ECM solution includes the essential planning, implementation, and maintenance of your content management system that delivers all the benefits of structured and organized content—without the setup cost and management complications.

Industry-specific solutions

Extract relevant information needed for analysis, review, and business-critical decisions. Eliminate lost documents, diminish paper-handling, and reduce paper document storage. KCS offers specialized services for organizations and agencies operating in the areas of financial services, healthcare, government and public services, and more. Leveraging industry leading methodologies and Benefits Realization techniques, KCS’s Enterprise Content Management solutions and experienced technology professionals will put you in control of your information—and put your content to work.

Portal Services

A successful portal strategy secures an immediate return on investment by dynamically aggregating content, functions and features into a high-performance workspace relevant to the user's specific role and responsibilities. While many see portals as focused on the needs of their users, companies seeking to achieve high performance are also recognizing the measurable bottom line impact portals can have when approached strategically.

For our clients, portal solutions help to deliver high performance through reduced operational expenses, simplified application maintenance, improved CRM and customer satisfaction, increased revenue streams, and improved knowledge management and collaboration. The dynamic reach of portals impacts different components of clients' businesses, across organizations and business units—generating revenues and improving positioning and overall internal business processes. Portals help companies enhance their high-powered business goals by offering innovative options to conduct business over the Internet.

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SOA & Integration Services

To effectively deal with business pressures, your company must transform itself into a leaner, faster and more agile enterprise. But with past fixes having been piled onto mission-critical systems, the result is a rigid and inflexible information technology (IT) architecture.

A service-oriented architecture (SOA) solution streamlines and modernizes your IT structures while addressing legacy system and application issues – with minimal or no disturbance to your business. This approach will:

• Synchronize your business processes with technology to make your organization more competitive and responsive to change
• Measurably improve customer service, satisfaction and loyalty
• Reduce total cost of IT ownership, freeing funds for strategic business investments
• Increase operational speed and efficiency, user productivity and organizational flexibility
• Extend the useful life of in-place investments
• Consolidate and streamline operations
• Give you timely access to more accurate enterprise information
• Ease the establishment of secure, real-time communications with partners and customers
• Help you efficiently manage suppliers, allies and distribution channels
• Shorten development and time-to-market cycles
• Create, enable and optimize new long-term revenue opportunities

SOA is more than an IT solution, it is a paradigm shift. It takes the focus off IT and puts it back where it belongs: on customers, service quality and fundamental business objectives. The overall benefits are a higher return on investment (ROI) and a more agile technology system better able to support execution of your strategic decisions.

SOA is fundamentally about describing, building, using and managing your IT environment with a focus upon the services it provides, rather than upon the technology it uses. When enterprises adopt a service-oriented architecture they describe their IT investment in terms of modular services, each delivering specific value. A well architected, governed and managed SOA environment allows enterprises to quickly create, combine and deploy services to respond to rapidly changing business needs.

KCS SOA and Integration Services is an important component in any move toward applications modernization. A complete range of services that addresses the full integration lifecycle – from assessment and design to development and management – ensures you stay on track to meet your current and future business goals.

Assessment and Planning — Assessment of your readiness to adopt SOA or existing SOA strategy, and development of a comprehensive roadmap to guide the transition to achieve desired goals and objectives.

Center of Excellence — Creation of your SOA and integration Center of Excellence comprised of subject matter experts managing all aspects of your SOA initiatives. The CoE serves as the foundation for organizational and governance processes and establishes the enabling architecture and technology to accelerate the SOA transformation.

Governance — Establishes the SOA governance model, as well as the policies, frameworks, processes, roles and responsibilities essential for a SOA transformation.

SOA and Integration Architecture — Design of the principles, standards and models required to implement and manage the execution of SOA transformation and/or enterprise application integration (EAI) for your organization.

Design & Development — The identification, build and implementation of services with the supporting applications infrastructure.

Management — The maintenance, monitoring and administration of the SOA and integration environments.

Look no further than KCS for the experience, expertise, best practices, tools and processes, crucial for adopting a service-oriented architecture that incorporates your legacy systems and creates the foundation for future development. And our architects and consultants have delivered SOA and integration services to clients globally.

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Offshore Software Development:

Global Delivery

KCS’s global delivery approach features a proven, integrated model, flexible alternatives, and a common management structure tailored to meet your cost, resource, project, and risk requirements.

We possess the agility and swiftness to muster local consulting support and offshore resources into a cohesive team that delivers a superior client experience and cost-effective solutions.

Our delivery options include:

Onsite At your offices
Offsite At our offices
Offshore at our Advanced Development Center in India

Key to every solution we develop is a hand-picked team of resources that are right for your organization. All of KCS’s global projects are supported by world-class practices in program management, risk mitigation, and governance. In addition, our onsite teams provide a facilitated gateway to effective global delivery. This combination gives you significant advantages over other industry approaches:

Accountability

You have a single point of accountability for all project efforts, no matter where they are executed. Projects are managed through local, onsite personnel, typically through a project management office (PMO).

Predictability

We ensure consistent high-quality performance through the use of common processes, management disciplines, methodologies, and metrics.

Flexibility

If and when your business requirements change we can respond – fluidly reallocating work across delivery options.

Stability

Should geopolitical events demand, we can move client projects to more stable venues – across the US, and India.

Responsiveness

Support levels can be quickly tailored to any requirement; resources are available when and where needed.

KCS provides custom application development and maintenance, product engineering, systems integration and testing services from its development center in Hyderabad, India.

Over the years we have managed to build a solid team of professionals capable of delivering high quality services using the global delivery model. KCS has worked with clients from different verticals on a variety of projects. This means that when you come to us you get more than just a software development team – you get a partner who will work with you hand-in-hand.

Our competence and experience ensure that we deliver excellent services and products to our customers/partners. At every stage of the development process, from conceptual design to product release, the highest quality standards are maintained.

Our experience over the years has helped us understand the decisive role played by clear communication to ensure the success of an outsourced project. Very often, misunderstandings due to poor communication between the customer and the provider have caused the failure of many projects in the global delivery model.

We also use various tools to facilitate clear, unhindered one-on-one interaction with our customers. Some of the utilities we use to ensure effective communication and information flow through the project lifecycle include.

Environment

Conference calls for Meetings — For all meetings with customers, we use conference calls so that multiple people can talk about the project. We also take care that phone quality is very good so as to not lose any time.

Skype — For all one-on-one communication, we use instant messenger or Skype, to make it easier for you to voice any concerns or clarifications in real time. We also use Skype for online conference calls with our customers.

Live Meeting — For projects that require customer walkthroughs, we use Web Ex, an online conferencing software.

Documentation — We document the minutes of all meetings and share them with all stake holders involved.

We also ensure that during the course of the project, you have:

A Single point of Contact — The project manager assigned to your software development project will serve as your single point of contact for all communication.

Availability of project managers In US Time zones — We make sure that the project managers are available during the US Time zones so that any issues that come up can be easily discussed.

Escalation Procedure — We also ensure that we provide you with a clear procedure, should any need arise to escalate issues.

Some of the technologies that we are adept at are:

• .NET Framework, C#, VB.NET, ASP. NET
• SharePoint Portal Server, InfoPath and Microsoft Office based solutions
• Informatica and other ETL tools
• Microsoft SQL Server and Reporting Services, Oracle 10g, DB2
• XML, XSLT
• Java/J2EE
• PHP

Some of the areas in which we have worked are:

• Web service/SOA solutions
• Web-based applications
• Data Warehousing
• E-Commerce
• Business Intelligence

The benefits you would derive from working with KCS Offshore Software Development services are:

1. Reduced costs
2. Enhance productivity
3. Faster time to market (Follow-the-sun development model)
4. Experience from past projects
5. Almost zero defect quality
6. Focused and personalized services from a dedicated team
7. Strong relationship commitment
8. Project management

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